Shipping Policy
Last Updated: [Date]
Thank you for shopping with Baidya Jewellery.
We are committed to delivering your jewellery safely and on time.
1. Order Processing Time
- Orders are usually processed within 1–3 business days after payment confirmation.
- Customized or made-to-order jewellery may take additional time for preparation.
- Orders are not processed on Sundays or public holidays.
2. Shipping Time
Estimated delivery timelines:
- Within India: 3–7 business days
- Remote Areas: 5–10 business days
- Delivery times may vary depending on location and courier availability.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout.
- We may offer free shipping on selected products or minimum order values.
4. Order Tracking
Once your order is shipped, you will receive:
- Tracking ID
- Courier partner details
- Delivery updates via SMS, Email, or WhatsApp
5. Packaging
All jewellery products are packed carefully using secure and protective packaging to ensure safe delivery.
6. Delayed or Failed Deliveries
Delays may occur due to:
- Weather conditions
- Courier service issues
- Incorrect shipping address
- Festivals or high order volume
If delivery fails because of an incorrect address or unreachable customer, re-shipping charges may apply.
7. International Shipping
Currently, we [do/do not] offer international shipping.
For international order inquiries, please contact us directly.
8. Damaged Package
If your package arrives damaged:
- Do not accept the package if visibly damaged
- Contact us immediately with photos/videos
- We will assist you with replacement or support
9. Contact Us
For shipping-related queries, contact us:
Baidya Jewellery
Email: [your email]
Phone: [your phone number]